Privacy Policy

Thanks for visiting yofi-yofi.com. We respect and value your privacy and strive to protect it. We are committed to adhering to the principles of lawfulness, fairness, and transparency in how we collect and use your data as well as how we secure it.

What information do we collect?
Personal information is information that can be used directly or indirectly to identify you. Personal information also includes anonymous information that is linked to information that can be used directly or indirectly to identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

We will only collect and use personal information which is necessary to comply with our legal obligations and to help us to administer our business and provide you with the services you request.

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter the following information: your name, e-mail address, mailing address, and phone number. You may, however, also visit our site anonymously.
We may automatically collect certain personal information about you when you use our Platform, such as your browser type, your IP address, the device you use to access our website, the pages you visit on our website, time and date of your visit. We only use this information to improve our services and your user experience. Our legal basis for the collection of this information is our legitimate interest.  

What do we use your information for?       
We use the information you provide to us for the specific purposes as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

  1. To personalize your experience: your information helps us to better respond to your individual needs.
  2. To improve your shopping experience and our website: we continually strive to better our website offerings based on the information and feedback we receive from you.
  3. To improve customer service: your information helps us to respond more effectively to your customer service requests and support.
  4. To process transactions including fulfilling your payments and delivering the purchased products or services requested.
  5. To manage special promotions, product launches, surveys, or other website activities.
  6. To send emails: The email address to you is about notifications of order processing, including important information and updates of your order, as well as occasional company news, updates, related product or service information, etc.
  7. To send SMS messages: We may occasionally send significant marketing and promotional information about products and services to the phone number you provide over customer registration and/or order processing.  

How do we protect your information?   
We take all reasonable and commercially viable steps to secure your personal information and to reduce the risk of any data breach or unauthorized access. We use access-controlled servers, and only authorized personnel are allowed to access your information.

You are solely responsible for maintaining the confidentiality of your username and password and not sharing this information with any other person. If you suspect that there has been a security breach, please change your password immediately and contact us.

Although we make our best efforts to protect your personal information, you understand that any transmission of data over the internet is vulnerable to hacking and similar data breaches, and we are unable to offer any guarantees as to the security of your personal information.

Your Rights  

The General Data Protection Regulation grants data subjects more control over their personal data and here are some of the rights that you can exercise regarding the data that we collect and process:

  • Your right to access your personal information
  • Your right to rectify your personal information
  • Your right to be forgotten
  • Your right to object to the processing of your data
  • Your right to withdraw your consent

Cookies  
In order to enhance your user experience when you access your account, we place a cookie on the computer from which you access the Website. When you revisit the website from the same device, this cookie enables us to recognize you as a previous member or as the account holder and provide you with direct access to your account without requiring you to retype any password or other member identification.

We make use of cookies and other tracking technologies to analyze how you use our services and to improve your user experience. Cookies are small files with text that are placed on your computer’s hard drive provided your browser is set to accept cookies.

You can decline cookies from our website by clicking the decline button in the cookie banner on our website or by changing your browser settings to decline all third-party cookies.

Third-party websites  
Our Website may contain links to other third-party sites, products, and services that are not controlled by us. We, therefore, have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policy for any site before making use of their services. Any links to the third-party website on our Website do not constitute an endorsement of such third-party services or represent the security of your personal information.

Contact Us
WhatsApp : +86 15919645772 (messages only)
TEL: +86 757-22112477
Email: info @yofi-yofi.com 
Address: Unit 04-05, 16th Floor, The Broadway No. 54-62 Lockhart Road, Wanchai, Hong Kong
Working Days/Hours: Mon. – Fri. / 9:00 AM – 6 PM (HKT) (except public holidays)