Shipping & Delivery

Where do we ship to?

We can ship parcels to most countries or regions.
Countries or regions not shipped to Afghanistan, Iran, North Korea, Puerto Rico, Syria

When & how do we ship?

After finish paying the order, we’ll process your order(s) in 72h. Our pick & pack team will finish all the processes and move to the logistics warehouse operated by ourselves to prepare for a quick shipment.

Note: The above is the standard shipment and it’s available for the majority of countries. Delays can occur upon force majeure such as weather conditions, natural disasters, governmental restrictions, flight arrangements, and other external factors.

Covid-19 & Force Majeure

Due to some certain global situations such as Covid 19, war outbreaks, natural disasters, etc., the shipment of your order(s) can be affected or delayed.

When can receive your order(s)?

The estimated delivery time will take 10-15 business days.

Will I be charged for tax and duty?

In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a package must be paid by the person receiving the parcel.

Those taxes and duties (if occur) of your parcel are charged under the customs regulations of the destination country, and they vary differently from country to country. You may kindly refer to the local customs office for any or further charging policy.

How can I receive my parcel?

You can pick up your parcel at local pickup point, locker, or post office. An SMS will be sent to your contact no. according to the info of your order submission. The SMS will tell the information of your parcel’s tracking number, pickup point location, link to change/update pickup point location, and in some case a secure code for the pickup.  

Can I return the parcel and get refund after the parcel’s received?

Yes. Click and lean more about Yofi Yofi platform’s