Where do we ship to?
We can ship parcels to most countries or regions.
Countries or regions not shipped to Afghanistan, Iran, North Korea, Puerto Rico, Syria
When & how do we ship?
After you finish paying the order, we’ll process your order(s) in 72h. Our pick & pack team will complete all the processes and move to the logistics warehouse operated by ourselves to prepare for a quick shipment.
Note: The above is the standard shipment and is available for most countries. Delays can occur upon force majeure, such as weather conditions, natural disasters, governmental restrictions, flight arrangements, and other external factors.
Covid-19 & Force Majeure
Due to certain global situations such as Covid 19, war outbreaks, natural disasters, etc., the shipment of your order(s) can be affected or delayed.
When can you receive your order(s)?
The estimated delivery time will take 10-15 business days.
Will I be charged for tax and duty?
In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a package must be paid by the person receiving the parcel.
Those taxes and duties (if occur) of your parcel are charged under the customs regulations of the destination country, and they vary differently from country to country. You may kindly refer to the local customs office for any or further charging policy.
How can I receive my parcel?
You can pick up your parcel at a local pickup point, locker, or post office. An SMS / E-mail will be sent to you according to the contact information on your order submission. The SMS / E-mail will update you with the information of your parcel’s tracking number, pickup point location, link to change/update pickup point location, and in some cases secure code for the pickup.
Sabina
been using this for a few months no complaints . cleans the grill..
Tammy
Wow this product is great. It’s strong , not flimsy at all and works great. It feels,very good and confortable at the grip . Cleans really well. Great quality.Thank you
Clementine
Very nice set. As you can see the handles are pretty long so you don’t have to worry about burning your hand.Very helpful as you use it.
Zara
No dislikes I love it and I’m glad to have made this purchase durability quality and everything is great
Harriet
Love this product. Easy to use and sturdy and reliable
Mavis
I got this for my step dad as a Christmas gift and he loved it. Works very well. Smaller than I expected but still great as a gift or for yourself
Deirdre
A good pair of grill brushes for a decent price. Durability should be good because the bristles are really well attached. The handles are long enough to minimize working directly over the hot grill.