Where do we ship to?
We can ship parcels to most countries or regions.
Countries or regions not shipped to Afghanistan, Iran, North Korea, Puerto Rico, Syria
When & how do we ship?
After you finish paying the order, we’ll process your order(s) in 72h. Our pick & pack team will complete all the processes and move to the logistics warehouse operated by ourselves to prepare for a quick shipment.
Note: The above is the standard shipment and is available for most countries. Delays can occur upon force majeure, such as weather conditions, natural disasters, governmental restrictions, flight arrangements, and other external factors.
Covid-19 & Force Majeure
Due to certain global situations such as Covid 19, war outbreaks, natural disasters, etc., the shipment of your order(s) can be affected or delayed.
When can you receive your order(s)?
The estimated delivery time will take 10-15 business days.
Will I be charged for tax and duty?
In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a package must be paid by the person receiving the parcel.
Those taxes and duties (if occur) of your parcel are charged under the customs regulations of the destination country, and they vary differently from country to country. You may kindly refer to the local customs office for any or further charging policy.
How can I receive my parcel?
You can pick up your parcel at a local pickup point, locker, or post office. An SMS / E-mail will be sent to you according to the contact information on your order submission. The SMS / E-mail will update you with the information of your parcel’s tracking number, pickup point location, link to change/update pickup point location, and in some cases secure code for the pickup.
Mary Woods
OMG, this soap is a total game-changer for my skin!
Linh Bergen
I’m obsessed with this bamboo charcoal soap! It’s like a detox for my skin – it’s really helped to deep clean my pores and reduce breakouts. Four stars for sure!
Spring
Great lather but hardly any smell . It’s prevents body breakouts. Really wanted to like this soap
Cheryl
This is a great product for cleaning your skin. Removes dirt and oil and leaves your skin feeling great. I’ll be a repeat buyer.
Catherine
Thank you very much to the seller for the fast delivery! the soap is excellent, I order already 3 times. Soap I recommend to everyone who has dry, age-old skin.
Abbie Bruce
Blimey, this stuff is a game-changer! My skin’s never looked clearer, the nan’s got it spot on!
Isabella Morley
I’m absolutely obsessed with this bamboo charcoal soap! It’s cleared up my blackheads and acne in no time, and my skin feels so smooth and refreshed. Love, love, love it!
Amanda
Our family has various skin types, sensitive, oily and dry, different ages. It is especially challenging to find a good soap for the winters, and this soap cleanses beautifully without drying.
Bertha
This is a great product. My face has never been so clear and it feels so clean. I have recommended it to everyone. I will continue to use it.
Laura Fulton
G’day, lovelies! Just wanted to share me honest thoughts on this Nan’s Bamboo Charcoal Soap I snagged online – I’m obsessed! My acne-prone skin adores it, blackheads have virtually disappeared, and my skin’s never looked better. 5 stars, no question!
Faith Henry
I was really hoping this bamboo charcoal soap would be a game-changer for my acne-prone skin, but sadly it was just okay. It did make my skin feel clean, but I didn’t see a huge difference in my blackheads or acne. It’s not the worst thing I’ve ever tried, but I wouldn’t rush to buy it again.
Stephanie
This soap is wonderful on your skin, smells great and lasts a long time.