Where do we ship to?
We can ship parcels to most countries or regions.
Countries or regions not shipped to Afghanistan, Iran, North Korea, Puerto Rico, Syria
When & how do we ship?
After you finish paying the order, we’ll process your order(s) in 72h. Our pick & pack team will complete all the processes and move to the logistics warehouse operated by ourselves to prepare for a quick shipment.
Note: The above is the standard shipment and is available for most countries. Delays can occur upon force majeure, such as weather conditions, natural disasters, governmental restrictions, flight arrangements, and other external factors.
Covid-19 & Force Majeure
Due to certain global situations such as Covid 19, war outbreaks, natural disasters, etc., the shipment of your order(s) can be affected or delayed.
When can you receive your order(s)?
The estimated delivery time will take 10-15 business days.
Will I be charged for tax and duty?
In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a package must be paid by the person receiving the parcel.
Those taxes and duties (if occur) of your parcel are charged under the customs regulations of the destination country, and they vary differently from country to country. You may kindly refer to the local customs office for any or further charging policy.
How can I receive my parcel?
You can pick up your parcel at a local pickup point, locker, or post office. An SMS / E-mail will be sent to you according to the contact information on your order submission. The SMS / E-mail will update you with the information of your parcel’s tracking number, pickup point location, link to change/update pickup point location, and in some cases secure code for the pickup.
Demi
It cleans well without stripping my skin and making me produce more oil. It clean makeup well too. I think it stabilizes my skin oil production.
Ash
Excellent product! Great value! Have had less breakouts since I started using. Always leaves skin feeling soft and clean.
Kira
A little drying but works great to make me feel clean!
Nana
In my experience I have quite the sensitive skin, during the last couple months I encountered a period of breakouts. Using this cleaner has shown improvement using twice a day( once in morning of nice before bed). It is indeed gentle and helpful.
Miya
Gets your face clean and doesn’t dry out your skin. Nice and creamy, just make sure u wash off all the residue.
Lumina
Great product, like how your skin feels after use. Good price too!
De
This is a must have product for me. I have combination skin and also just very difficult skin in general and this has been a god sent for me.
Ariel
I was looking for a great foam cleanser and this one is my new favorite! The cost is affordable and it’s safe to use twice daily! I love this!
Erika
Fast delivery. Perfect cleanser, face does not feel dry after washing
Aririca
This is a great product. However, the packaging was terrible.
Jo
For exfoliating my face. It worked great
Frederica
Love how gentle this is, but not great for removal of makeup. You need to first remove your makeup, THEN wash.
Amaya
What a pleasant surprise. Very pleasant to use and it leaves your skin feeling really clean.
Mimi
This is a great gentle cleaner for anyone with sensitive skin. It makes my skin feel soft and clean. I highly recommend.
Ciel
Lovely scent and leaves my sensitive skin feeling smooth
Sandy
Used this every night and left my face silk smooth.
Bebe
I use it everyday and it does it job well.
Skye
This works well for my sensitive skin! I also read that it’s pregnancy and breastfeeding safe!
Derica
I was very pleased with this cleanser. It felt gentle and relaxing.
Luna
Always use this to clean my face and it works well.