Where do we ship to?
We can ship parcels to most countries or regions.
Countries or regions not shipped to Afghanistan, Iran, North Korea, Puerto Rico, Syria
When & how do we ship?
After you finish paying the order, we’ll process your order(s) in 72h. Our pick & pack team will complete all the processes and move to the logistics warehouse operated by ourselves to prepare for a quick shipment.
Note: The above is the standard shipment and is available for most countries. Delays can occur upon force majeure, such as weather conditions, natural disasters, governmental restrictions, flight arrangements, and other external factors.
Covid-19 & Force Majeure
Due to certain global situations such as Covid 19, war outbreaks, natural disasters, etc., the shipment of your order(s) can be affected or delayed.
When can you receive your order(s)?
The estimated delivery time will take 10-15 business days.
Will I be charged for tax and duty?
In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a package must be paid by the person receiving the parcel.
Those taxes and duties (if occur) of your parcel are charged under the customs regulations of the destination country, and they vary differently from country to country. You may kindly refer to the local customs office for any or further charging policy.
How can I receive my parcel?
You can pick up your parcel at a local pickup point, locker, or post office. An SMS / E-mail will be sent to you according to the contact information on your order submission. The SMS / E-mail will update you with the information of your parcel’s tracking number, pickup point location, link to change/update pickup point location, and in some cases secure code for the pickup.
Honey
Used to calm down dry hair. Live in Texas where it is summer & dry & hot. Worked better than what I was using. Will continue to use to understand longer term effects.
Agnes
This shampoo and conditioner is a good value for the money bc it’s good quality like more expensive brands.
Gustave
Smells absolutely amazing. My boyfriend & I love it. A little bit goes a long way and I have noticed so much more shine in my hair!
Joyce
This is by far the only product my hair adjusts to. I have curly/wavy thick dense hair. I tried many products and none would make my hard hair feel a bit soft. This really did the trick.
Madge
Loved that it renewed a lot of my hair.
Theresa
This is my favorite shampoo ever, I never get sick of it . It has the best scent in the world, and the scent lasts in my long hair, even though I only wash my hair every few days. It also makes my hair look great, it always looks soft and shiny.
Chloe
Great scent. Moisturizes well. Would purchase again.