Where do we ship to?
We can ship parcels to most countries or regions.
Countries or regions not shipped to Afghanistan, Iran, North Korea, Puerto Rico, Syria
When & how do we ship?
After you finish paying the order, we’ll process your order(s) in 72h. Our pick & pack team will complete all the processes and move to the logistics warehouse operated by ourselves to prepare for a quick shipment.
Note: The above is the standard shipment and is available for most countries. Delays can occur upon force majeure, such as weather conditions, natural disasters, governmental restrictions, flight arrangements, and other external factors.
Covid-19 & Force Majeure
Due to certain global situations such as Covid 19, war outbreaks, natural disasters, etc., the shipment of your order(s) can be affected or delayed.
When can you receive your order(s)?
The estimated delivery time will take 10-15 business days.
Will I be charged for tax and duty?
In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a package must be paid by the person receiving the parcel.
Those taxes and duties (if occur) of your parcel are charged under the customs regulations of the destination country, and they vary differently from country to country. You may kindly refer to the local customs office for any or further charging policy.
How can I receive my parcel?
You can pick up your parcel at a local pickup point, locker, or post office. An SMS / E-mail will be sent to you according to the contact information on your order submission. The SMS / E-mail will update you with the information of your parcel’s tracking number, pickup point location, link to change/update pickup point location, and in some cases secure code for the pickup.
Diana
Morning after first use my skin felt so soft and even firm. I was amazed at how well my skin has been able to absorb this product. Great consistency. My skin feels light and fresh after application.
Ida
My friend really recommended and I saw the change in her facial skin.
I will insist on using it.
Blanche
It’s light and easy to use and great for sensitive skin like mine. I use it everyday and my skin looks and feels great! Definitely recommend this product.
Camille
I have dry skin and, strangely enough, most moisturizers make me very oily. This one does not. It moisturizes even on the driest Arizona days. The smell is pleasant and subtle. I do not like pungent face products. This one is very nice. Good over all product especially for the price.
Judy Oneal
Oh my gosh, I’m so on the fence about this serum! It’s got some amazing ingredients and definitely leaves my skin feeling super hydrated, but I don’t know if it’s lived up to all the anti-aging claims for me. 3 stars, maybe?
Phoebe Armstrong
I’m proper impressed with this nan collagen serum cream – my skin’s never felt so smooth and plump, love it!
Patrice Shaffer
I’m lovin’ this essence serum! It’s super hydrating and my skin feels so soft and supple. Only gives 4 stars cuz I wish it did more for fine lines, but overall, it’s a fab addition to my skincare routine
Cornelia
WOW! My skin is softer than it has ever been, and I am starting to get compliments on my skin. It feels incredibly moisturizing and has a very mild, inoffensive scent. I plan to continue using this cream
Atalanta
I am amazed! My skin is glowing and feels hydrated and looks plump and smooth and radiant. I had zero reactions to it. No burn, nor tingles even.
Angelina Oakden
I’m absolutely stoked with this nan Pure Pearl Collagen Essence Face Cream! It’s like a drink of water for my dry skin, and the fine lines around my eyes are almost gone, mate. 10/10 would recommend!
Elva
Very neutral smell, cute and compact packaging.
Jacqueline Wold
Oh my gosh, you guys! I’m obsessed with this nan Pure Pearl Collagen Essence Face Hydrating Moisturizing Anti-Aging Serum Cream! I’ve been using it for a week and my skin looks and feels like a baby’s behind – smooth, plump, and ridiculously radiant!