Where do we ship to?
We can ship parcels to most countries or regions.
Countries or regions not shipped to Afghanistan, Iran, North Korea, Puerto Rico, Syria
When & how do we ship?
After you finish paying the order, we’ll process your order(s) in 72h. Our pick & pack team will complete all the processes and move to the logistics warehouse operated by ourselves to prepare for a quick shipment.
Note: The above is the standard shipment and is available for most countries. Delays can occur upon force majeure, such as weather conditions, natural disasters, governmental restrictions, flight arrangements, and other external factors.
Covid-19 & Force Majeure
Due to certain global situations such as Covid 19, war outbreaks, natural disasters, etc., the shipment of your order(s) can be affected or delayed.
When can you receive your order(s)?
The estimated delivery time will take 10-15 business days.
Will I be charged for tax and duty?
In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a package must be paid by the person receiving the parcel.
Those taxes and duties (if occur) of your parcel are charged under the customs regulations of the destination country, and they vary differently from country to country. You may kindly refer to the local customs office for any or further charging policy.
How can I receive my parcel?
You can pick up your parcel at a local pickup point, locker, or post office. An SMS / E-mail will be sent to you according to the contact information on your order submission. The SMS / E-mail will update you with the information of your parcel’s tracking number, pickup point location, link to change/update pickup point location, and in some cases secure code for the pickup.
Virgil
The product comes with multiple tools to clean the ear. It is a little funky to use at first but get used to the feeling. The tools are easy to clean.
Charlotte
The product I received was classy and fit perfectly It was exactly what I was looking for
Hannah
❤️❤️ great website
Colombia
great product
Priscilla
Very good product for the price. Works as advertised. Also good for scratching if ear canal is itchy
Valentina
Cool surprise with the coupon Great service and product
Hilda
It works very well.. and a little warm water cleans it right up.. I like it!
Janet
This product is worth the money.
Clarisse
⭐⭐⭐
Aurora
Worth it great prices, really surprising
Florine
I was hesitant to purchase online, but the customer service team quickly responded to my inquiries and made me feel comfortable
Melanie
Easy to use. Seems to work. Still might need to use cotton a tip. Nice case.
Shira
¡Impresionante! Lo he estado usando durante un mes y ya veo una gran diferencia en mi piel
Sandy
I’ve been looking for earwax removal for my kids and I think I just found the one! I like how it’s all in one container. So neat!!
Amelia
⭐⭐⭐⭐
Uriah
I was excited about this tool but I have to be honest and tell folks that it is not easy for people who do not have good dexterity